Tag: technology-leadership
All the articles with the tag "technology-leadership".
When Agents Succeed and Systems Fail
An agent can close a case while the customer is still blocked. A practical architecture for agentic investigations with durable state, governed tools, trusted context, and independently verified outcomes.
Permission Is Not Approval: How to Authorize AI Agent Actions
An AI agent can have valid permissions and still make the wrong decision. An architecture for independent checks and action-bound authorization.
The Next Supply Chain Attack May Target the Intelligence, Not the Software
We know how to verify the software we deploy. How do we verify the intelligence we are beginning to trust?